Department of Emergency Medicine

Please join us in welcoming Susan B. Promes, M.D., as professor and chair of the Department of Emergency Medicine. 

Dr. Promes was previously professor and vice chair for education in the Department of Emergency Medicine at the University of California, San Francisco.  

Dr. Promes has received numerous awards and honors for excellence in teaching, leadership and service. She is active in professional groups including the Society for Academic Emergency Medicine and the American College of Emergency Physicians; she also serves on the ACGME Emergency Medicine Residency Review Committee. Her academic interests include team training, bedside teaching, medical errors, and clinical guidelines; her research focuses on medical education and faculty development with a current emphasis on evaluation of learners. 

Welcome Dr. Promes!


Emergency Medicine is committed to:

  • Providing the highest quality, efficient and compassionate care to our patients and our community;
  • Advancing the knowledge base of Emergency Medicine and care outcomes through clinical excellence, research and scholarship and;
  • Educate and train the future leaders in Emergency Medicine


  • Caring - we embrace sensitivity to the well-being of patients, families and staff;
  • Excellence - we strive for the highest quality of care for all patients;
  • Growth - we share a personal and organizational commitment to professional development and life long learning;
  • Respect - we value the dignity, autonomy and worth of individuals of all backgrounds;
  • Timeliness - we strive for expeditious evaluation and treatment, while maintaining the highest possible quality;
  • Teamwork - we are committed to work together towards common goals through effective communication, collaboration, tolerance of variation in ideas, and the assumption of responsibility and accountability for the actions and decisions required by one's role


The Department of Emergency Medicine is proud to introduce the LionReach - a mobile training and education vehicle. LionReach was developed through a grant for federal funds to improve surge capacity and enhance community and hospital preparedness for public health emergencies.  Click here to learn more.

Every minute counts in the care of acutely ill and injured patients. Life Lion's Critical Care medical teams save not only precious time, but also deliver specialized care and treatment.  Click here to learn more.

Penn State Hershey Life Lion EMS is committed to providing the community, Penn State Milton S. Hershey Medical Center, and the region, with easy access to quality, efficient, out-of-hospital care in a professional, compassionate, and caring environment.  Click here to learn more.