Contact Us

Thank you for your interest in Penn State Milton S. Hershey. It is only necessary to dial the last four digits of the telephone number when completing calls from inside the Medical Center.

Penn State Hershey Medical Center
500 University Drive
Hershey, PA 17033

Release of Medical Records: 717-531-8055

Hospital Operator:  717-531-8521
CareLine:  717-531-6955 or 800-243-1455
TTY: 717-531-4395 or toll-free 800-731-3032

For Outpatient Location contact information visit our Maps and Directions page.

You can also contact us electronically by clicking on one of the links below that most closely pertains to your topic or question. We'll respond to you in a timely manner.

***IMPORTANT NOTE: Do not use the General Web Comments form to submit questions related to patient care as these will not be responded  due to security, privacy issues and concerns. Please contact the CareLine (717-531-6955 or 800-243-1455) or Hospital Operator (717-531-8521) for any direct patient care related issues. ***

Thank you for your interest in Penn State Hershey. It is only necessary to dial the last four digits of the telephone number when completing calls from inside the Medical Center.

Service Phone Number
Blood Bank 717-531-5063
CareLine - Schedule an Appointment 800-243-1455
Café 717-531-3003
Cafeteria 717-531-8104
Ethics Committee 717-531-8778
Financial Counseling 717-531-5069
General Information (Operator) 717-531-8521
Gift Shop 717-531-8021
Human Resources 717-531-8440
Infection Control and Quality 717-531-4641
Information Desk 717-531-8080
Interfaith Chapel 717-531-8177
Labor and Delivery 717-531-8415
Lost and Found 717-531-8080
Media/Police Condition Calls (M-F) 717-531-8606
MD Network - Physician Referral 800-233-4082
Pastoral Services 717-531-8177
Patient Financial Services 717-531-5069
Patient Rights 717-531-6311
Patient Room Information 717-531-8080
Privacy and Confidentiality 717-531-8055
Public Relations 717-531-8606 

Release of Medical Records 717-531-8055
Security/Parking 717-531-8711
Services for Persons with Disabilities 717-531-8521
Social Services 717-531-8306
Waiting Rooms
(Call the Information Desk to be Transferred)


Compliance and Ethics Hotline

Through the services of Compliance Concepts Inc. (CCI), the Penn State Hershey community can report concerns related to financial, human resources, research and affirmative action issues. Such reports can be filed anonymously. Concerns can be reported 24 hours a day, seven days a week to CCI via telephone (1-800-560-1637) or online at .

The use of CCI's services allows for the anonymity of the individual reporting the concerns, while at the same time allows the pertinent details of the concern to be fully investigated by the Penn State Hershey and corrective action to be taken if needed. Phone calls to the hotline are received by trained CCI personnel. Individuals making reports, whether via phone or online, are assigned a unique code that will allow them to follow up to determine the outcome of their concern or to provide additional information if they choose to do so. Notifications of reports received by CCI are sent to the Compliance and Internal Audit Department (C/IAD) for review. This system also allows for C/IAD personnel investigating the concern to ask questions of the person making the report. All reports are thoroughly investigated until there is a final resolution and resolutions are issued through CCI's secure online system.

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