Frequently Asked Questions

I realized I made a mistake on my application after I submitted it. I tried reapplying, but was unable.

Our application system only allows you to apply once to each job posting.  Please contact our Human Resources Service Center at (717) 531-8440, Monday – Friday between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time, to have your original application removed, allowing you to re-apply. 

My resume wouldn’t import into the application.

If you are not able to automatically import a resume from your computer, you should either “copy & paste” or type the information from your resume into our application.

I don’t remember my registration username or password.

For help with a forgotten username or password, please return to the login screen and click “Forgot User Name or Password?”   If that doesn’t work, please contact our Human Resources Service Center at (717) 531-8440, Monday – Friday between the hours of 8:30 AM and 4:30 PM, Eastern Standard Time for help.

I don’t see an open position I am interested in right now. Can I complete a general application or submit a resume for a future opening?

No. Unfortunately, you can only complete an online application for a current job posting. We cannot accept resumes outside of the online application.  You must apply to every position you are interested in.  You will only be considered for those positions where the job requirements are clearly met.

I see several job postings with the same job title. Do I need to apply to all of them, or may I just apply to one, assuming I will be considered for the remaining postings? 

If there are several job postings with the same job title, you must apply to each one you are interested in.  Your application will only be considered for the posting(s) you apply for.

I read the job requirements and I don’t have everything that’s required.  Should I still apply?

We will only consider applicants who meet the job requirements listed on the job posting.  If you do not have the requirements listed, and you are interested in that particular career path, we encourage you to pursue training or experience before applying for the position.

The application asked me for my Social Security Number.  Why is that? Is it secure?

We require your Social Security Number for verification and background screening purposes.  The information is kept confidential and secure. No one outside of Human Resources has access to your social security number, including hiring managers. Your social security number will not be displayed on your application. Failure to provide a valid social security number will result in removal for consideration.

I do not have a Social Security Number yet.  How should I complete the application?

We understand there are some circumstances where a Social Security Number has not yet been obtained.  If you are in this particular situation, please enter all zeros when completing the application. 

The registration process asked for an email address and I don’t have one. Now what?

We ask for an email address because we use email as the primary method of communication with our applicants.  If you don’t have an email address, we encourage you to sign up for a free account.  You can obtain free email accounts from, or

Do you keep applications on file for future job openings?

No. Once a position has been filled, the remaining applications are archived.

Does the background screening include a credit history check?

We do have a third party vendor (United States Investigative Services) that may use a credit report to determine your previous addresses to assist in completing criminal history checks. This is rare, but possible. We do not use your credit history in determining eligibility, and no one at Penn State Hershey has access to your credit history.